Conditional Email Routing For Contact Form 7​

Routes email to different recipients based on form field values in Contact Form 7.

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Why Use Conditional Email Routing?

With this Contact Form 7 addon, you can create smart and customized email routing logic. Based on form field selections like dropdowns, radio buttons, or checkboxes, your Contact Form 7 forms can send different email messages to different recipients.

Conditional Email Routing

Send form submissions to different recipients automatically based on user-selected form field values.

Multiple Conditional Rules

Create unlimited conditional rules with a clean, visual interface. Each rule can target a specific field and define multiple conditions under it.

Default Recipient Control

Option to enable or disable sending emails to the default recipient when conditional routing is active.

User-Friendly Interface

Easily add, remove, or modify routing rules directly from the Contact Form 7 editor under a dedicated "Conditional Email Routing" tab.

No Coding Required

All settings are configured visually in the WordPress dashboard — no PHP or shortcode editing needed.

Dynamic Mail Templates (Coming Soon)

Send customized email templates (Mail 2) based on user selections — for example, send a video streaming link to global users or a downloadable ZIP link for users in China.

Key Features

  • 🔀Route emails based on form field values in Contact Form 7.
  • 📩Send emails to different recipients based on dropdown, checkbox, or radio button selections.
  • 🧩Add multiple routing conditions in your Contact Form 7 forms.
  • Disable the default email sending and define custom recipients.
  • 🧠Intelligent conditional logic for Contact Form 7 email routing.
  • 🛠️Fully integrated into the Contact Form 7 editor interface.
  • 💼Supports various field types like checkboxes, dropdowns, radio buttons, etc.
  • 🏢Ideal for multi-department forms: Sales, Support, HR, etc.
  • ⚙️Lightweight, flexible, and easy to set up.
  • 🖋️Works as a native Contact Form 7 extension — no complex setup required.

Intelligent Routing in Action

Discover powerful, real-world examples of how Conditional Email Routing transforms generic form submissions into smart, automated business workflows.

🎫 Customer Support

Intelligent Support Ticket Routing

Instantly send customer inquiries to the precise team or individual based on a dropdown or radio button selection within your form.

When a customer selects "Technical Support," the email routes directly to your tech team's shared inbox. Sales inquiries go straight to the sales channel—**no more manual forwarding.**

🎯 Result: Faster first-response times, enhanced customer satisfaction, and eliminated internal friction from manual sorting.

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Incoming Form Category: Sales Category: Support Category: Tech Rule Sales Inbox Support Ticket Tech Channel
🌍 Rule Europe Team Active Americas Team Inactive Asia Team Inactive
🌍 Global Operations

Automated Regional Routing

Route form submissions to specific regional sales or support teams based on the selected country or location.

Perfect for international businesses. Inquiries from Germany land with your European team, and those from India reach your Asia-Pacific specialist, ensuring local expertise and correct timezone handling.

🎯 Result: Improved service quality due to local knowledge, faster turnaround times, and consistent language support.

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💼 Sales & Marketing

Specialized Sales Inquiry Forwarding

Match leads directly to the specialist best equipped to handle their specific product or service interest.

If a visitor is interested in "Service B," the system bypasses the general inbox and routes the inquiry straight to Sarah Johnson, the dedicated service specialist.

🎯 Result: Higher conversion rates, expert advice from the first touchpoint, and streamlined lead management.

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Product Interest Filter Service B (Active) Product A Software C Match Sarah J. Service Lead Mike C. Product Lead
Direct Contact Person Mike Davis Jane Wilson Emma Garcia Direct Route Mike's Inbox mike@example.com Jane's Inbox jane@example.com
👥 Direct Communication

Direct Contact Person Selection

Empower users to choose their desired recipient from a predefined list, ensuring personal and immediate routing.

Visitors select "Mike Davis (Sales Director)" from a list of contacts. The form is then conditionally routed directly to Mike's personal email, bypassing any general team inbox entirely.

🎯 Result: Highly personalized service, minimized processing delays, and a better initial customer experience.

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Choose Your Pro Plan

Unlock all premium features for Conditional Email Routing For Contact Form 7

Yearly Plan
Get access to all pro features with annual billing
$ 22 / year
Billed annually
  • Unlimited site licenses
  • Unlimited routing rules
  • Multiple conditions per rule
  • Advanced conditional logic
  • Dynamic mail templates
  • Priority email support
  • Regular updates & new features
  • 1 year of updates & support
Buy Yearly Plan
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100% Money Back Guarantee

Try our product risk-free for 14 days. If you're not completely satisfied, we'll refund your purchase—no questions asked.

Full refund within 14 days
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Fast and easy refund process
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Frequently Asked Questions

Do I need Contact Form 7 installed for this plugin to work?

Yes. This plugin is an extension of Contact Form 7, so it requires Contact Form 7 to be installed and activated.

Absolutely. You can define multiple conditions and route emails to different recipients depending on form selections made by the user.

Yes. The plugin works with standard and custom fields created using Contact Form 7, including dropdowns, checkboxes, and radio buttons.

Yes. The plugin is tested and fully compatible with the latest version of WordPress and Contact Form 7. For best performance, keep your WordPress installation up to date.

Yes. You can add different email routing rules to each individual Contact Form 7 form on your site.